Dear Customer, As the President of AVR Van Rental Solutions, your experience with our company is the most important tool I can use to improve and expand our services to you. When I started AVR Van Rental Solutions our goal was to inform and educate the public of the many benefits of renting vans. This would include renting a van to take your vacation trips, family get-togethers or just a quick trip to Las Vegas for some fun. In addition, you are saving gas by travelling in a group, rather than individual cars. Also you are enjoying quality travel time with your family. And what makes it even better is you have the opportunity to travel long distances with room to stretch out and be comfortable in our spacious vans. Our main focus is also to provide you a safe, clean and well maintained van and low rental rates. We take a lot of pride in our vans and have full time mechanics in every location to inspect all vans before we hand the keys to you and your family. With all this said, I would love for you to please take a moment to let me know personally what you think of your last rental. For example, was it just the way you expected? Was it better than expected? Did you feel we need to improve or inform our customers of any additional information prior to you leaving our location? Please let me know how great we are doing -- or what I can do to improve your experience. I receive these responses personally, and will use your suggestions to improve our services, as well as inform my company's employees of your responses so that we will continue to offer first class excellence in serving our customers. Sincerely, Kimberly Irani
