Shuttle Pick up
AVR is a short shuttle from the terminal.
Upon arrival call 909-986-8500 press option 1 to be picked up . Proceed thru baggage claim doors where you will be picked up outside of the baggage claim. We will have a driver there shortly.
Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up.
International Driver License: Valid International driver license is required.
It is our policy to hold reservations up to two hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.
Young Driver Fee: Minimum Age for any rental is 21. Any renter between the ages of 21-24 will be subject to a $25.00 per day underage fee.
Additional drivers must provide a valid driver license as well as additional contact information. Additional charge of $9.00/day applies. First 2 are free include (driver +1).
Minimum Age for Additional Drivers:
21-24.All drivers are required to have state minimum liability protection. (Underage fee applies to any driver under the age of 25 no exceptions)
Credit cards accepts Amex, Discover, MasterCard and Visa Credit card/ Debit card policy: Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driver’s license must be in same name. Required at time of rental.AVR will authorize the amount of $200.00 as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards
Debit Card Users:
AVR will authorize an additional $200.00 as a security deposit; and local Renters must provide proof of residency (Current Utility Bill or Pay Stub) . Travelers must provide a copy of their round trip ticket. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards. Debit cards are not accepted for Full size SUV reservations and rentals .
Prepaid cards or personal checks are not accepted as forms of payment.
Cash deposits are not accepted at the time of rental, but can be used as payment upon return, on the location.
Unlimited mileage is based on renting location and state. Rentals of 1-2 days are only given 250 free miles per day additional miles subject to charges at .29 cent per mile. Any travel outside of these approved states is subject to mileage charges only given 250 free miles per day additional miles subject to charges at .29 cent per mile. From pick-up Date and location.
Prepaid Mileage is available at a discounted rate .19 cent per mile. Unused prepaid mileage is non-refundable.
Special mileage restrictions apply to:
Wheel Chair Accessible Vans: Limited to 150 free miles a day. Additional miles at .29 per mile.
The mileage restriction are as follows :
California rental: Unlimited mileage only applies to the state of CA, AZ and NV to 3 rental days or more.
Nevada rental: Unlimited mileage only applies to the state of CA,AZ,NV,UT to 3 rental days or more.
Colorado rental: Unlimited mileage only applies to the state of CO,NM,KS,NE,WY,UT to 3 rental days or more.
One Way Rentals: AVR offers nationwide one way drop offs for a fee. Please contact your renting office for pricing details.
CANCELLATIONS/DELAYS OR EXTENSIONS
Cancellations made more than 48 hours prior to rental are at no charge. Failure to change and cancel. Cancellations made within this 48 hour period prior to your rental are subject to a one day rental charge. We ask that you cancel your reservation directly with the rental office and if you reserve on any third party site please be sure to cancel with them to avoid any cancellation fees.
Late Returns or Extensions: Any late returns or extensions will be subject to a higher daily or weekly rate. Please check with your renting office if you need to extend your rental.
Delayed Pickups: Reservations will be honored for 2 hours after your scheduled pickup time only. Please make sure to call your renting office if you are going to be delayed more than 2 hours.
After Hour Drop Off: A $20.00-$30.00 one time after hour parking fee will apply if leaving van at rental location after office hours or inside the Airpor
After Hour Drop Off
LOCAL RENTERS- Local renters are to open the gate and park the vehicle in a stall. Lock the van and drop off the keys in the lock box located on the west wall of the property. $20 after hours drop off fee will apply.
AIRPORT RENTER –Drop off the van at Sunrise Parking located at 1236 E Airport Dr, Ontario CA 91761, their contact phone number is (909) 391-1333. There will be a white ticket you receive as you enter, leave that in the van along with the keys. Once vehicle is parked and secured, please call 909-986-8500 ext 1 and leave a message with the location of the van. You can also send an email to email@example.com. Once the location opens, and the message is received, they will retrieve the van and email you a closing receipt. A $25 after hours drop off fee will apply. Lot provides a shuttle that runs 24 hrs. a day that will provide a ride back to the airport.
INSURANCE AND WAIVER PLANS
Collision Damage Waiver: CDW is not insurance and is not mandatory. If you accept CDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we assume responsibility for loss or damage to the rented vehicle, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car if stolen and except for your amount of “responsibility”, if any, specified on the rental document. CDW does not cover theft of the vehicle if the keys cannot be produced. Cost of CDW depends on the vehicle type and rental location- the exact amount is available at the rental counter.
Deductible Damage Waiver: DDW is only available to Renters who carry an existing auto collision policy. DDW is not insurance and is not mandatory. If you accept DDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we waive your responsibility for loss or damage to the rented vehicle up to the amount of your applicable primary auto insurance deductible, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car is stolen and except for your amount of “responsibility”, if any, specified on the rental document. In the unfortunate event that you are responsible for damage or collision, In order to validate coverage, you will be required to submit a copy of your primary auto policy’s “declaration” page t
Supplemental Liability Protection (SLP) is available for an additional daily charge of USD X.XX for each rental day.
SLP is not insurance and is not mandatory. Supplemental Liability Protection (SLP) is a secondary protection product that picks up where primary liability (state statutory limits) leaves off… When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $1,000,000 of liability protection for third party claims due to bodily injury or property damage. In order for SLP to pay on a claim, however, the state statutory limits must first at least be satisfied. The policy will respond only after all other available insurance has been exhausted.
Exclusions: SLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. This coverage may duplicate coverage already provided by insurance policies applicable to the renter. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.
Renters Liability Protection (RLP) is available for an additional daily charge of USD X.XX for each rental day.
RLP is not insurance and is not mandatory. Renters Liability Protection (RLP) affords the renter with liability protection at the policy limits required by the state. This protection will help protect the renter should the renter injure another person in an accident, or damage the property of another while operating the rental vehicle, up to the policy limits.
Exclusions: RLP is not available in the State of OR, CO or IN. RLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.
o AVR’s claims department.
Mexico Insurance: AVR Van Rental offers the purchase of Mexico Insurance, on vehicle rentals. Mexico insurance required to be purchased at the AVR location 72 hours prior to travel to Mexico. Rates start at $45.00 per calendar day including tax. Travel is allowed to cities in Mexico close to California and Arizona border. NOT AVAILABLE IN CANADA.
RSA: Roadside Assistance (RSA): If you purchase our Roadside Service Assistance (RSA) we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $400.00 per incident. You may purchase RSA at $5.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply ask for a copy of an RSA brochure at the rental counter. Roadside assistance is available to all customers at the renter’s expense should the RSA option be declined. RSA does not cover the loss or damage to any vehicle or its equipment.
AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required and renter needs to contact the location directly by phone prior to rental.
Minimum $99.00 cleaning fee will be added to any vehicle that has been smoked in pet hair or excessively dirty.
Bring copy of non-profit organization and Tax exempt Id.
PARKING TICKET AND TOLL VIOLATIONS
Ontario, Ca, or “The Gateway to Southern California” as it’s sometimes known, is a wonderful place to visit. Located approximately 35 miles from downtown Los Angeles, Ontario is ideal for vacationers who want to be able to escape the hustle and bustle of city life while still being able to enjoy all that L.A. has to offer. Regardless of its surroundings, this quiet city is also just a fun and fascinating place to visit, and with a van rental, Ontario, CA is easily navigable.
Enjoy Easy and Convenient Transportation
Getting around California is much more enjoyable with your own personal vehicle. So if you’re visiting the Golden State, we recommend an Ontario airport car rental for reliable transportation that’s ready to go when you are. If you’re traveling in a group, renting a van is one of the most budget-friendly ways to get around. Keep your adventure spontaneous with a vehicle rental.
What to Do in Ontario
If you’re staying in Ontario, there’s plenty of local fun to be had. The historic Granada Theatre is a fantastic choice for live music and theater. Ontario also boasts a franchise of The Dinner Detective, America's Largest Interactive Murder Mystery Dinner Show, which has been voted “Best Dinner Show” in Denver and Los Angeles many times over. Your Ontario airport car rental also gives you access to the many other popular attractions in the area, including the following:
Explore Surrounding Cities
Ontario is the perfect jumping-off point for experiencing all that beautiful Southern California has to offer. Of course, natural beauty is everywhere, so a hike or a picnic is never a bad option. Some of the other hotspots that are just a quick drive in your Ontario airport car rental include the following:
If you wanted to drive a little bit further south after you’ve had your fun in Los Angeles, you could also visit San Diego’s gorgeous beaches, the San Diego Zoo, Balboa Park, and countless other attractions in the area.
Why Choose Airport Van Rental?
We’re not your typical rental agency. We go to great lengths to make sure our valued customers are always satisfied with their experience with Airport Van Rental. With the largest fleet of expertly maintained vans, we have the perfect option for individuals and groups of all sizes. Located just 10 minutes from ONT airport, picking up your vehicle is a breeze. We can also send someone directly to your location to drop off or pick up a vehicle. Our goal is to make your Ontario airport car rental as easy and affordable as possible.
Reserve Your Vehicle Online Today
We encourage you to reserve your vehicle online with complete confidence. If you have any questions or special requests, please don’t hesitate to call our main office at 877-826-4680, or you can reach our Ontario location directly at 909-986-8500. Don’t settle for anything less than the absolute best. Choose Airport Van Rental for your Ontario adventure. Reserve your van now.
As a growing company, we are always looking for good talent -- people who want to grow with us.So regardless of what positions we may have open, we welcome you to send us your resume and tell us what position you would interest you.