SJC Shuttle Pick-Up
AVR is a short shuttle ride from the terminal.
Upon arrival call 408-573-7111 press option 1 for shuttle pickup. Proceed out of baggage claim to curbside.
If located at terminal A or B please proceed outside to the #11 sign "Pre-Arranged vehicles, Charter Bus, Off-Airport Parking Shuttles" area (use the above picture for guidance)
We will Have a driver there shortly. DO NOT GO TO THE RENTAL CAR CENTER
Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up.
International Driver License: Valid International driver license is required.
It is our policy to hold reservations up to two hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.
Young Driver Fee: Minimum Age for any rental is 21. Any renter between the ages of 21-24 will be subject to a $25.00 per day underage fee.
Additional drivers must provide a valid driver license as well as additional contact information. Additional charge of $9.00/day applies. First 2 are free include (driver +1).
Minimum Age for Additional Drivers:
21-24.All drivers are required to have state minimum liability protection. (Underage fee applies to any driver under the age of 25 no exceptions)
Credit cards accepts Amex, Discover, MasterCard and Visa Credit card/ Debit card policy: Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driver’s license must be in same name. Required at time of rental.AVR will authorize the amount of $200.00 as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards
Debit Card Users:
AVR will authorize an additional $200.00 as a security deposit; and local Renters must provide proof of residency (Current Utility Bill or Pay Stub) . Travelers must provide a copy of their round trip ticket. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards. Debit cards are not accepted for Full size SUV reservations and rentals .
Prepaid Cards/Personal Checks:
Prepaid cards or personal checks are not accepted as forms of payment.
Cash deposits are not accepted at the time of rental, but can be used as payment upon return, on the location.
MILEAGE and LOCAL RENTER POLICY
Special mileage restrictions apply to:
Wheel Chair Accessible Vans: Limited to 150 free miles a day. Additional miles at $0.25/mile per mile.
Cargo Vans: Limited to 100 free miles per day. Additional miles at $0.25/mile
One Way Rentals: AVR offers nationwide one way drop offs for a fee. Please contact your renting office for pricing details.
Local Renter Policy:
Local Renters are defined as living within a 60 mile radius of the renting location.
Credit Card Use Policy: Local Renters will be subject to a $200 deposit in addition to the cost of the rental.
Debit Card Use Policy: Local Renters will be required to provide a utility bill with an address that matches the renters license. Debit Cards will also be subject to a $200 deposit on top of rental charges. If your address has changed or updated, we will accept two bills with your new address that does not match your license.
Local Renter Mileage Policy:
Local Renters are subject to 400 miles per day on each vehicle class. Additional miles will be charged at $0.25 + taxes and fees.
CANCELLATIONS/DELAYS OR EXTENSIONS
Cancellations made more than 48 hours prior to rental are at no charge. Failure to change and cancel. Cancellations made within this 48 hour period prior to your rental are subject to a one day rental charge. We ask that you cancel your reservation directly with the rental office and if you reserve on any third party site please be sure to cancel with them to avoid any cancellation fees.
Late Returns or Extensions: Any late returns or extensions will be subject to a higher daily or weekly rate. Please check with your renting office if you need to extend your rental.
Delayed Pickups: Reservations will be honored for 2 hours after your scheduled pickup time only. Please make sure to call your renting office if you are going to be delayed more than 2 hours.
After Hour Drop Off: A $20.00-$30.00 one time after hour parking fee will apply if leaving van at rental location after office hours or inside the Airport
After Hour Drop Off
LOCAL RENTER – Local renters are to park the van in front of our office on Coleman Ave and lock the vehicle. Keys are to be placed in the mail slot located at the bottom of the front door. $20 after hours drop off fee will apply.
AIRPORT PARKING. Airport renters are to head to PARK & TRAVEL PARKING, located at 1125 Coleman Ave. San Jose, CA 95110. Phone no. 408-971-3010
Renters are to let them know they are returning a vehicle for Airport Van Rental. Leave the keys to the parking attendant . PARK AND FLY will provide transportation to the airport. After hours drop off is subject to a fee of $20.00.Then call 408-500-2104 and leave a voicemail so that in the morning an agent can retrieve the vehicle and email you a final receipt.
INSURANCE AND WAIVER PLANS
Supplemental Liability Protection (SLP) is available for an additional daily charge of USD X.XX for each rental day.
SLP is not insurance and is not mandatory. Supplemental Liability Protection (SLP) is a secondary protection product that picks up where primary liability (state statutory limits) leaves off… When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $1,000,000 of liability protection for third party claims due to bodily injury or property damage. In order for SLP to pay on a claim, however, the state statutory limits must first at least be satisfied. The policy will respond only after all other available insurance has been exhausted.
Exclusions: SLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. This coverage may duplicate coverage already provided by insurance policies applicable to the renter. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.
Renters Liability Protection (RLP) is available for an additional daily charge of USD X.XX for each rental day.
RLP is not insurance and is not mandatory. Renters Liability Protection (RLP) affords the renter with liability protection at the policy limits required by the state. This protection will help protect the renter should the renter injure another person in an accident, or damage the property of another while operating the rental vehicle, up to the policy limits.
Exclusions: RLP is not available in the State of OR, CO or IN. RLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.
If you do not pay cash for tolls or the roadway does not accept cash payment you automatically opt into our toll service, pursuant to which you agree to pay us or our toll program administrator, with whom we will share your credit card/debit information, for all tolls incurred during your rental and all related fees, charges and penalties. Under the Toll program, once you pass through an electronic toll, you will pay a convenience fee of $4.95 for each day of the entire rental period, including any days on which Toll service is not used, up to a maximum of $24.75 per rental month plus incurred tolls at the maximum prevailing rates posted by the toll authority. You can avoid the convenience fee and any other charges by paying the toll in cash, using your electronic toll device, or avoiding any cashless toll road or passage. The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required and renter needs to contact the location directly by phone prior to rental.
Minimum $99.00 cleaning fee will be added to any vehicle that has been smoked in pet hair or excessively dirty.
Bring copy of non-profit organization and Tax exempt Id.
PARKING TICKET AND TOLL VIOLATIONS
Located right in heart of the San Francisco Bay near the Pacific Ocean, California’s third largest city is a treat for visitors. Not to mention the nearly 1 million people who call San Jose home. San Jose is a fantastic place to visit because it has its own unique charm and culture, and it’s also located near San Francisco so there’s endless opportunity for adventure. With a van rental, San Jose is easily accessible and ready to explore.
Do You Really Need a Vehicle?
The answer is absolutely. California is very large and spread out, and traveling from one place to another is a much more pleasent experience when you have a personal vehicle that allows you to go wherever you please. A passenger van rental at Airport Van Rental is surprisingly affordable, especially if you split the cost with a group. Get the most out of your San Jose excursion with a premium van rental.
What to Do in San Jose
One of the most popular attractions in San Jose is the infamous Winchester House (pictured below), which was once owned by Sara Winchester, the heir to the Winchester rifle company. This massive 1800s style mansion has 160 rooms, and legends say that it’s haunted. Regardless of what you believe, there’s no denying that the Winchester House is an eerie, unique, and historical place to visit. Of course, there are plenty of other places to go in your passenger van rental, including the following popular attractions:
Why Choose Airport Van Rental?
Here at Airport Van Rental, we are 100% committed to your satisfaction at all times. If you have a special request, we’ll bend over backwards to accommodate. We’re happy to send a representative to pick up or drop off your vehicle, and we can even send a licensed and ensured chaeufeur to drive you and your group around town. If you’re looking for other attractions in the area, just contact our concierge service for targeted recommendations.
While our customer support is second to none, it’s not the only reason people choose Airport Van Rental. Our modern, well-maintained fleet of vans is the largest in the city, and we offer a variety of vehicles for any occasion, including minivans all the way up to 15-passenger vans. With a van rental, San Jose becomes so much easier to experience on your own time, and our goal is facilitate a fast and simple transaction.
Call for further Information
We encourage you to get in touch with our dedicated customer support team for any reason. You may reach our main office by phone at 877-826-4680, or feel free to call our San Jose location – located just minutes from the SJC Airport – at 877-826-4680. We’re the premiere van rental San Jose option, and we work hard to preserve our flawless reputation. Reserve your van today with complete confidence.
As a growing company, we are always looking for good talent -- people who want to grow with us.So regardless of what positions we may have open, we welcome you to send us your resume and tell us what position you would interest you.