Rental Location is a 24/7 Contact-less Experience

1. Book via www.airportvanrental.com
2. Receive a call to verify rental dates, times, and drivers license.
3. Receive vehicle location, keys box # and gate code.
4. Pick up the keys from the box using your mobile phone. You will be asked to take a picture of your license and selfie. This is to ensure that the person picking up the vehicle is who they say they are. This is for your safety and ours.
5. Grab the keys from the box and enjoy your trip!

Whether you want to take your Austin van rental to explore the live music capital of the world or to immerse yourself in the unique Texan culture, you're in for an unforgettable experience. Austin is renowned for its vibrant music scene, delicious food, and rich history.

The city is also full of charm, creativity, and southern hospitality. There's a diverse mix of events, places, and experiences that few other cities can match. And to truly experience Austin, having a vehicle is essential.

Austin's vast landscape means that renting a van from AVR allows you to traverse this lively city at your leisure. With a van rental, all of Austin's attractions become within reach. A vehicle ensures you can make spontaneous plans and venture wherever the road takes you. A 15-passenger van rental can accommodate a large group, ensuring everyone can enjoy the journey without compromising on space or comfort.

For smaller groups, a minivan rental in Austin's airport (AUS) is ideal, while larger groups might benefit from a 12-passenger van. This ensures that no one misses out on the fun.

AVR also offers unique travel routes that start from Austin, leading you to breathtaking destinations. While Austin is the main attraction, we've also suggested stops that guarantee continued enjoyment.

Simplify Van Rental with AVR
A van rental makes exploring Austin a breeze! Choosing the right rental agency is essential for a smooth experience.

Here at Airport Van Rental, we offer affordable, premium passenger van rentals in AUS. We can even deliver your van directly to you, or you can pick it up at our location. If you prefer not to drive, inform us, and we'll send a licensed chauffeur to drive you and your group around.

Browse AVR’s Passenger Van Collection
Passenger vans cater specifically to groups. They're similar to cargo vans but prioritize seating over storage. These vans also boast luxury features like dual air conditioning for ultimate comfort.

8 Passenger Van Rental: This van is perfect for family trips or small groups in Austin. Its spacious design ensures comfort throughout your journey.

11 Passenger Van Rental: Ideal for larger groups with moderate luggage. It offers slightly more storage than the 12-passenger vans.

12 Passenger Van Rental: Perfect for large groups, accommodating up to 12 people and 4 bags.

15 Passenger Van Rental: Our most spacious option, suitable for school trips or corporate outings. Remember to consider luggage space if flying into AUS.

Discover Austin's Gems
Austin offers an array of activities, from its famous music festivals to delicious barbecue joints. If you have time, why not use AUS as a starting point to explore other Texan cities? San Antonio, with its rich history, is just a short drive away.

Where to Begin in Austin?
From the historic State Capitol to the vibrant streets of Sixth Street, there's no shortage of entertainment in Austin. We recommend visiting the Barton Springs Pool or taking a stroll around Lady Bird Lake. Austin also boasts a plethora of cultural venues, including museums, galleries, and theaters.

Must-See Austin Attractions:

• Zilker Park
• The Texas State Capitol
• South Congress Avenue
• Bullock Texas State History Museum
• The Continental Club
• Barton Springs Pool

Frequently Asked Questions
The FAQ section remains largely the same, with minor edits to ensure consistency with the Austin theme.

Book Your Next AUS Car Rental with AVR
For the best van rental experience in Austin, choose AVR! We provide top-notch, well-maintained van rentals at competitive rates. Whether you need a minivan or a 15-passenger van, don't hesitate to reach out.

Our dedicated customer service team is ready to assist. Call 916-992-2801

Book your Austin adventure today and let the memories begin!

RENTAL QUALIFICATIONS

Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up.

International Driver License: Valid International driver license is required. International renters must provide proof of full coverage insurance valid in the United States. Insurance must be obtained prior to or at the time of rental.

It is our policy to hold reservations up to two hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.

Young Driver Fee: Minimum Age for any rental is 21. Any renter between the ages of 21-24 will be subject to a $25.00 per day underage fee.

Additional Drivers:

$11.95/day for each additional driver. (Excluding Spouses)

Minimum Age for Additional Drivers:

21-24.All drivers are required to have state minimum liability protection. (Underage fee applies to any driver under the age of 25 no exceptions)

PAYMENT OPTIONS

Credit cards accepts Amex, Discover, MasterCard and Visa Credit card/ Debit card policy: Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driver’s license must be in same name. Required at time of rental.AVR will authorize the amount of $200.00 as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards

Debit Card Users:

AVR will authorize an additional $200.00 as a security deposit; and local Renters must provide proof of residency (Current Utility Bill or Pay Stub) . Travelers must provide a copy of their round trip ticket. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards. Debit cards are not accepted for Full size SUV reservations and rentals.

Prepaid Cards/Personal Checks:

Prepaid cards or personal checks are not accepted as forms of payment.

Cash Users:

We do not accept cash at the locations.

MILEAGE and LOCAL RENTER POLICY

Special mileage restrictions apply to:

Wheel Chair Accessible Vans: Limited to 150 free miles a day. Additional miles at $0.25/mile per mile.

Cargo Vans: Limited to 100 free miles per day. Additional miles at $0.25/mile

One Way Rentals: AVR offers nationwide one way drop offs for a fee. Please contact your renting office for pricing details.

Local Renter Policy:

Local Renters are defined as living within a 120 mile radius of the renting location.

Credit Card Use Policy: Local Renters will be subject to a $200 deposit in addition to the cost of the rental.

Debit Card Use Policy: Local Renters will be required to provide a utility bill with an address that matches the renters license. Debit Cards will also be subject to a $200 deposit on top of rental charges. If your address has changed or updated, we will accept two bills with your new address that does not match your license.

Local Renter Mileage Policy:

Local renters are subject to a 375 miles per day allowance on all vehicle classes, with a 3,000 mile total mileage cap on the rental.  Miles in excess of 375 per day allowance will be charged at $0.25 per mile. Miles in excess of 3,000 total mileage cap will be charged at  $0.50 cents per mile regardless of length of rental unless authorized in writing by AVR Leadership. 

CANCELLATIONS/DELAYS OR EXTENSIONS

Non-Prepaid Rentals - Cancellations made more than 48 hours prior to rental are at no charge. Cancellations made within this 48 hour period prior to your rental are subject to a one day rental charge. We ask that you cancel your reservation directly with the rental office and if you reserve on any third party site please be sure to cancel with them to avoid any cancellation fees.

Prepaid Rentals - Prepaid Rentals are non refundable, certain exceptions may apply. Please contact customer service. 

Late Returns or Extensions: Any late returns or extensions will be subject to a higher daily or weekly rate, plus a $25 extension fee. Please check with your renting office if you need to extend your rental.

After Hour Drop Off: A $20.00-$50.00 one time after hour parking fee will apply if leaving van at rental location after office hours or inside the Airport.

Early Returns 

We don't refund or provide compensation when a vehicle is returned early before their original reservation date. Each reservation rate has a special day requirement for obtaining that rate, therefore we don't offer any refund for the agreed reservation rate. Customers may return the vehicle early at their leisure and will be refunded for any unused coverage or accessory products for the days returned early. 

 INSURANCE AND WAIVER PLANS

Collision Damage Waiver: CDW is not insurance and is not mandatory. If you accept CDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we assume responsibility for loss or damage to the rented vehicle, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car if stolen and except for your amount of “responsibility”, if any, specified on the rental document. CDW does not cover theft of the vehicle if the keys cannot be produced. Cost of CDW depends on the vehicle type and rental location- the exact amount is available at the rental counter.

Deductible Damage Waiver: DDW is only available to Renters who carry an existing auto collision policy. DDW is not insurance and is not mandatory. If you accept DDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we waive your responsibility for loss or damage to the rented vehicle up to the amount of your applicable primary auto insurance deductible, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car is stolen and except for your amount of “responsibility”, if any, specified on the rental document. In the unfortunate event that you are responsible for damage or collision, In order to validate coverage, you will be required to submit a copy of your primary auto policy’s “declaration” page to AVR’s claims department.

Supplemental Liability Protection (SLP): SLP is not insurance and is not mandatory. Supplemental Liability Protection (SLP) is a secondary protection product that picks up where primary liability (state statutory limits) leaves off… When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $300,000 of liability protection for third party claims due to bodily injury or property damage. In order for SLP to pay on a claim, however, the state statutory limits must first at least be satisfied. The policy will respond only after all other available insurance has been exhausted.

Exclusions: SLP is not available in the State of OR, NV or GA. SLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. This coverage may duplicate coverage already provided by insurance policies applicable to the renter. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.

Renters Liability Protection (RLP): RLP is not insurance and is not mandatory. Renters Liability Protection (RLP) affords the renter with liability protection at the policy limits required by the state. This protection will help protect the renter should the renter injure another person in an accident, or damage the property of another while operating the rental vehicle, up to the policy limits.

Exclusions: RLP is not available in the State of OR, NV or GA. RLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. Airport Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Airport Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.

 

Mexico Insurance: AVR Van Rental offers the purchase of Mexico Insurance, on vehicle rentals. Mexico insurance required to be purchased at the AVR location 72 hours prior to travel to Mexico. Rates start at $65.00 per calendar day including tax. Travel is allowed to cities in Mexico close to California and Arizona border. NOT AVAILABLE IN CANADA.

RSA: Roadside Assistance (RSA): If you purchase our Roadside Service Assistance (RSA) we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $400.00 per incident. You may purchase RSA at $5.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply ask for a copy of an RSA brochure at the rental counter. Roadside assistance is available to all customers at the renter’s expense should the RSA option be declined. RSA does not cover the loss or damage to any vehicle or its equipment.

Tolls: TOLLS SERVICE: Under the toll program, customers have several options to not use the OnePass® service. Customers may use their own personal transponder in the vehicle to pay for any tolls. Customers may pay in cash. Customers may avoid toll roads altogether. Customers should know that some toll roads are now cashless, and no longer accept cash payments. Customers accepting the OnePass® Unlimited Plan agree to pay $12.95 per each day of the Rental, for which all tolls will be covered with no additional charges. If customer declines and still incurs a toll not paid by the Customer, then Customer agrees to pay the amount of each toll plus a $15.00 Daily Usage Fee for each day tolls are incurred, up to a maximum of $75.00 per rental agreement. Tolls will be charged at the highest posted, non-discounted cash rate. These charges will typically occur within 3-6 weeks after the rental has been completed and will be charged by our toll administrator GTS (Global Toll Services) with whom we will share your rental information with.

HAND CONTROLS

AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required and renter needs to contact the location directly by phone prior to rental.

CLEANING FEES

$400 cleaning fee will be added to any vehicle that has been smoked in, pet hair, or excessively dirty.

NON-PROFIT

Bring copy of non-profit organization and Tax exempt Id.

PARKING TICKET AND TOLL VIOLATIONS

1. You agree to be responsible for payment of all tolls, fines and violations and authorize AVRto release my rental and debit/ charge card information to Global Tolls Service (GTS) for the exclusive purpose of processing billing and/or payment of tolls, parking or traffic fines, fees penalties, notices and/or an administrative fee up to $55.00 for EACH infraction or toll, violation or evasion incurred during my rental period.