Community News

From Our Valued Customers

I am grateful for good customer service. You have hired quality employees in customer service agents.  Nick and Anthony in your Portland office. They are kind, thoughtful, respectful and hardworking employees.

We had a great experience with your San Diego team. You are certain to enjoy success with them. - Great pricing, great service. 

I would like to commend Sasha at the Cost Mesa office of Airport Van Rental. She is extremely courteous and professional. I not only experienced her professionalism first hand but also observed her with other customers. It was a wonderful experience and look forward to further interactions by way of rentals.

Because of your excellent staffs like Francisco, Ronnie & Iritha, I will make sure that next time I will need to rent a vehicle in Los Angeles, I will give high priority to choose and deal with AVR. I will also highly recommend your company to my friends, colleagues, and associates to consider you when looking for rental vehicles in Los Angeles and neighboring places.


My recent rental experience was excellent.  Staff was, without exception, courteous and helpful.   Pickup and drop-off to airport were efficient.  Kristina asked me to submit an email and I do so with pleasure.  I prefer this to the generic survey.  Thx! - Unknown

Hi Yaz! 

I wanted to let you know that I had a wonderful experience with my rental - from the moment of pick up at the airport to the moment I was dropped off. Your team members were exceptional and would like to personally thank you for hiring such a great team to deliver such service! 

Keep up the good work! 

We rented a van from your location in San Diego CA last week. From the booking until the return of the van, we could not been treated better!  Dennis was very helpful answering our questions when we contacted him. Eric was the agent who checked us in and explained all the features of the van and answered our questions. These type of employees will surely make your business grow at this location. I know if we go back to San Diego your company will be our choice! Thank you

We worked with your Sacramento branch and they were so accommodating and helpful. I really appreciate Dan specifically, who was very gracious to us. For Customer Service, we were also really impressed by the call center, we never waited on hold. One rarely experiences that these days.

"I had rented a passenger van 1/23/2015. I would like to thanks Dan the man, super customer service. Whenever I need a rental, I know where to come. Also, I must say the rest of the staff at Sacramento is awesome. As soon as you walk through the door you are welcomed and greeted with a smile and the service is personal." Unknown Sacramento Fan

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