Updated October 2025 Added latest toll program fees (Avis, Hertz, etc.), cashless toll expansions, and tips for Canada/Mexico.
Meta Description: Planning to hit the road in a rental? From E‑ZPass and SunPass to Plate-by-Mail, discover how to navigate cashless toll systems across the U.S., Canada, and Mexico without surprise fees or headaches.
URL Slug: tolls-in-a-rental-cashless-systems-plate-by-mail-fee-tips
TL;DR: Renting a car? Bring your own toll transponder or be ready for rental company toll programs. Most U.S. toll roads are cashless (E‑ZPass, SunPass, FasTrak, etc.) or bill your license plate by mail. In Canada, a few routes like Ontario’s 407 ETR and Quebec’s A25/A30 use electronic tolling; in Mexico, many cuota highways have cash booths, but some require an IAVE tag. Always plan your route, calculate tolls in advance, and understand your rental agency’s toll fee policy to avoid hefty surprise charges later.
Disclaimer: This guide offers general information on toll systems and rental cars. Toll rates and policies can change, and rental company fees vary. Always confirm current toll rules and your rental agreement’s terms.
The Surprise Toll Bill Scenario (Why It Matters)
Imagine you’ve done everything right on your trip: you declined the pricey rental insurance (your credit card has you covered), dutifully refueled before return, and avoided damage fees. Trip over, right? Not so fast a month later, a surprise charge for tolls hits your credit card. This unwelcome “gotcha” is common. Rental car toll charges often arrive weeks after you drop off the car, once toll agencies send their bill to the rental company and the rental company then bills you.
Why the surprise? Many toll roads no longer accept cash, and if you drive through an automated toll scanner, it will bill the car’s license plate. The bill first goes to the vehicle owner (the rental agency), which pays it then passes the cost plus service fees on to you. If you’re not prepared, those admin fees can dwarf the tolls themselves. Knowing how toll systems work and what your options are (from rental transponders to personal tags to old-fashioned cash) can save you a lot of money and headaches.
In this guide, we’ll explain how major U.S. toll networks (E‑ZPass, SunPass, FasTrak, etc.) operate and how they affect rental car drivers. We’ll also cover Canada’s toll highways (like the 407 ETR in Ontario and A25/A30 in Quebec) and Mexico’s cuota roads and tag systems. Crucially, we’ll dig into rental agency toll programs how they bill you, what they charge, daily caps, and common complaints and “Plate-by-Mail” programs that bill your license plate. Finally, we’ll give tips to avoid extra fees, like bringing your own tag or planning routes, and address whether your credit card can help cover toll costs.
(Real-world example: A traveler in Toronto saved 20 minutes by taking the 407 ETR toll highway in a rental and was billed about $30 total, comprising a $16 toll plus a $14 Hertz admin fee two months later. With the right knowledge, you can decide if those 20 minutes are worth $30, or choose a free route!)
Navigating U.S. Cashless Toll Systems in a Rental
Toll roads are everywhere: 38 of the 50 U.S. states have some form of toll roads, bridges, or tunnels. Many of the longest toll networks are in Florida, Texas, New York, New Jersey, Oklahoma, and Illinois places you might be renting a car for a road trip or business. In toll-heavy metros like New York City, Miami, Chicago, and Boston, it’s almost impossible to avoid tolls, so it pays to know how to handle them.
Electronic transponders are the norm. Across the U.S., most toll facilities use electronic toll collection. The major systems are usually regional:
Cashless tolling trend: Nearly all new toll roads use cashless systems, and older ones are phasing out booths. This means as a renter, you often cannot pay cash even if you want to. You either need a transponder or you’ll get billed by plate. For example, Massachusetts eliminated cash tolls entirely you either have an E-ZPass or you get a Pay-by-Plate MA bill. Houston and Denver have express lanes with no cash option. Even iconic sites like the Golden Gate Bridge in San Francisco stopped taking cash years ago. Always assume the rental car’s license plate will be photographed if you drive through a toll plaza without paying on the spot.
What this means for you: If your rental car passes through an electronic toll reader, one of two things happens either the car’s built-in transponder pays it, or the toll agency bills the plate via mail. In both cases, the charge eventually lands on your credit card. The difference is cost: using a transponder (your own or the rental’s) usually gets you the lowest toll rate, while Plate-by-Mail often costs more per toll plus triggers a rental company administrative fee.
Canada’s Toll Systems: 407 ETR, A25, and Bridge Fees
Compared to the U.S., Canada has fewer toll roads but the ones it has are important to know if you’re renting a car there:
In summary, Canada’s electronic tolls are limited to a handful of places. If your travels keep you off the 407 and A25/A30, you might not deal with toll billing at all. But if you do plan to drive in the Toronto or Montreal areas with a rental, ask about toll policies. Some rental companies might offer a toll package in Ontario/Quebec, or they’ll simply forward the bill with an extra fee. Knowing this upfront can help you decide: maybe take the slightly slower free route, or budget for the toll convenience.
(Real-world scenario: If you’re picking up a van in Toronto to visit Niagara Falls, you might be tempted by the 407 ETR on your return to avoid QEW traffic. Before you do, consider that while you’ll save 20-30 minutes, it could cost you $30+ in tolls/fees. Alternatively, plan for a non-peak time or stick to the toll-free highway. On the flip side, if time is money and you’re okay with the charge, at least you’ll know what to expect on your credit card statement later.)
Mexican Toll Roads (“Cuotas”) and Rental Cars
If your travels take you to Mexico and you plan to rent a car, toll roads (autopistas de cuota) are something to factor in. Mexico has an extensive network of toll highways over 5,000 km nationwide connecting major cities and tourist regions. Here’s what to know:
(Real-world tip: If you’re renting a car in Cancun or Los Cabos for resort hopping, you’ll find most local roads are toll-free except maybe one or two stretches. But if you’re doing a big drive, say from Mexico City to Oaxaca, you’ll hit multiple tolls. Figure tolls into your trip budget a few hundred pesos here and there and carry cash. And don’t throw away toll receipts; aside from insurance coverage info, they’re proof you paid in case there’s any dispute.)
Rental Car Toll Programs: How Agencies Charge You
Major rental car companies have their own toll payment programs to streamline the process for renters but these conveniences come at a cost. It’s crucial to understand your rental agency’s policy before you drive through toll lanes.
Here’s a breakdown of how the big players handle tolls and what they charge (as of late 2024):
Common complaints and pitfalls: The most frequent renter complaints regarding toll programs are:
Bottom line: Rental toll programs provide peace of mind (you can drive through any toll lane and not worry in the moment), but you pay for that convenience. If your trip will involve a lot of toll roads (say a Northeast corridor drive hitting many toll bridges, or a tour of Florida’s turnpikes), the daily cap might actually save money compared to paying dozens of tolls out of pocket. But if it’s a short trip or only a few tolls anticipated, you’re better off finding alternatives, as we’ll discuss below.
Plate-by-Mail vs. Pay-by-Plate: How License Plate Billing Works
Throughout this post we’ve mentioned “Plate-by-Mail” or “Pay-by-Plate” let’s clarify these terms and why they matter for rental cars.
What is it? Plate-by-Mail (or Pay-by-Plate, Toll-by-Plate, etc.) is a system where the toll facility charges your license plate instead of a person at a booth. Cameras snap an image of the vehicle’s plate as it passes under a toll gantry or through a toll zone. The system then looks up the plate’s registered owner and sends a bill to that address. If you own the car, that means you get the bill in the mail. If it’s a rental car, the bill goes to the rental company’s corporate office or fleet management.
Most states have implemented this as an alternative for those without transponders. For example:
Costs and downsides: Generally, using a toll road via pay-by-plate costs more than using a transponder:
How rental companies handle it: If a rental car’s plate generates a toll invoice, the rental car company will receive the bill. In most cases, rental companies have arrangements with toll authorities so that they automatically get charged (often via a third-party like PlatePass or TollGuard). The rental company will then charge the cost to the credit card you have on file, along with their admin fee. Some rental companies treat these like any toll usage i.e., it enrolls you in their program for that day. Others might treat it as a violation and charge a flat administrative fine (though that’s less common now; most just enroll you in the daily fee program).
For example, if you decline the rental’s toll program and drive on Massachusetts Turnpike (all-electronic): the plate gets read, MassDOT sends an invoice. Avis will pay it and then charge your card the toll plus their $6.95 fee for that day. It’s effectively the same outcome as if you had opted in, except you might get the bill later rather than immediately.
Can you pay it yourself to avoid fees? If you realize you used a toll road without a transponder, some states let you make a one-time payment online before they invoice the owner. For instance, in California you can go to a website and pay a toll by plate within 5 days of using the road to avoid a mailed bill. In Massachusetts, you can call and pay a Pay-by-Plate toll soon after. However, this can be tricky with rentals because you may need details like the license plate number and date/time. If you know these and the state offers the service, you could intercept the charge. But success is hit or miss sometimes the rental company has already been billed by the time you try, or their plates might be on a fleet account that doesn’t allow separate payment.
Summary: Plate-by-Mail is convenient if you don’t have a toll pass, but it usually means higher toll costs and inevitable rental “convenience” fees. It’s essentially the default fallback if you take no action. Understanding that, you can decide to either:
One bright spot: in some regions, pay-by-plate isn’t too punitive. For instance, New York’s Tolls By Mail (for bridges/tunnels) charge the same toll rate as cash was no surcharge except $2 billing fee, and some rental plans might only charge a modest fee per rental in NY. But in others, like mentioned, the difference can be big (Pennsylvania Turnpike toll by plate is almost 2x the E‑ZPass toll). So the pain varies.
How to Avoid Excess Toll Fees in a Rental Car
Nobody likes paying more than necessary. When it comes to tolls in a rental, a bit of planning can save you a lot. Here are smart strategies to dodge those extra charges:
1. BYOT Bring Your Own Transponder. If you have an E-ZPass, SunPass, TxTag, etc. of your own, you can absolutely use it in a rental car. This is one of the best ways to avoid the rental company’s fees altogether. A few pointers:
Bringing your own tag means you’ll pay tolls at the normal (often discounted) rate with no $5 or $10 daily fees. It requires a bit of effort, but frequent renters swear by this method.
2. Pay in cash (where possible). This is straightforward if there’s a cash lane and you have cash, use it. You’ll pay the toll and that’s it, no later charges. But as we noted, cash lanes are disappearing. If you’re driving in areas that still have them (some parts of Florida’s Turnpike, some Pennsylvania/New Jersey older toll plazas, small parkway tolls in Oklahoma, etc.), it’s an option. Warning: don’t assume you can pay cash; always check ahead. Nothing’s worse than frantically digging for coins only to realize the toll is electronic and you just blew through it. Also, cover or disable the rental’s transponder if paying cash. If you accidentally leave it on, you might get double-charged (your cash plus the transponder reading). Rental transponder devices often have an instructions sticker on them many say “Close to use cash lanes.” Follow that. And get a receipt when you pay cash, just in case.
3. Use toll calculators and plan your route. Before your trip (or before deciding on the rental company’s toll package), map out your route and see how many tolls you’ll encounter. Tools like Google Maps will show a 🏷️ Tolls warning on a route and sometimes even estimate the toll cost. There are also websites (like the official toll agency sites or third-party apps) where you can plug in start/end and get toll totals. For example, the Ohio Turnpike website has a fare calculator, and TollGuru offers a nationwide toll calculator. Add up the tolls for your itinerary. If it comes out to, say, $15 total, and your rental program would charge $10/day in fees, clearly you’re better paying tolls yourself. On the other hand, if you’re looking at $50 in tolls and the rental cap is $30, maybe the program is worth it. By doing the math, you can decide whether to opt into an “unlimited” daily plan or just pay as you go. This is especially useful for one-way trips e.g., a drive from Cleveland to Chicago has known tolls (about $32, as AAA calculated). In that case, paying $32 vs. a $19/day Hertz fee that covers it might make opting in a good deal for that single day but not if you kept the car for several days after.
4. Avoid toll roads altogether. Nearly all tolled routes have some alternative. Your GPS or Google Maps can be set to “avoid tolls”. This might dramatically change your route, though. Sometimes the detour is minor; other times it could add hours. Use this selectively: if you’re not in a rush and want to save money, take the scenic toll-free route. This is more feasible in some regions than others. For instance, driving from Los Angeles to San Francisco, you can avoid the toll bridge in the Bay Area by taking I-580 instead of the Bay Bridge (saves ~$7). But if you’re in South Florida, avoiding the Turnpike might double your travel time on local roads. Also consider gas and time a longer route might mean more fuel cost. Still, for short drives or if you value frugality or scenery over speed, avoiding tolls is the sure-fire way to incur $0 in toll fees. Just remember to turn that setting off if you actually don’t mind paying a small toll, or your nav might send you far out of the way.
5. Pre-pay or register your rental where possible. A niche tip: some toll agencies allow you to register a short-term account for a license plate. For example, Illinois Tollway lets you add a plate to their system for Pay By Plate and put a payment method on it you could log on, add your rental’s plate for the duration, and then if you hit tolls around Chicago, it would charge your card at the standard rate (no big penalties). Similarly, Colorado has an ExpressToll online pay feature. Check the state you’ll be in: if they have a mechanism for “rental car or temporary plate payment,” using it might avoid the rental company markup. The downside is you often need to know the plate number and have an account set up before you accrue tolls. If you’re tech-savvy and motivated, this can work.
6. Leverage credit card benefits (indirectly). We’ll discuss credit cards more in the next section, but one angle: if you have a premium travel credit card that offers an annual travel credit or rebates, your toll charges might be covered under that. For instance, a card that gives $300 in travel reimbursements could count rental toll charges as a travel expense (often they code as “Automotive” or “Transportation”). You won’t find a card that explicitly waives rental toll fees, but if you’re paying with a rewards card, at least you’ll earn points/cash back on those fees. Some cards also provide roadside assistance or concierge help while not directly covering tolls, they could assist if you need help figuring out payment or disputing an incorrect charge.
7. Keep receipts & dispute if warranted. If you encounter a truly egregious or erroneous charge, you can fight it. Maybe you returned a transponder but still got charged for every day, or you have proof you paid cash for a toll yet were billed. Keep any toll receipts (especially if you paid cash). You can then challenge the charge with the rental company or even dispute it on your credit card if you have evidence. Credit card companies often side with the consumer if you can show you already paid the toll separately. At the very least, you might get the $9.99 fee refunded as a gesture of goodwill. This isn’t a guaranteed strategy, but it’s worth trying if you feel overcharged. Just note: if the charges are per the agreement (even if steep), disputing them might not succeed. Still, errors do happen double charges, tolls from days you weren’t even renting, etc. Check your statements!
By using a combination of the above tactics, you can significantly reduce the extra toll-related costs on your rental. Many savvy travelers routinely bring their own transponder and avoid 100% of the fees. Others meticulously plan routes to skip expensive toll roads (for example, taking local bridges in NYC that are free rather than the $16 Hudson River crossings). It all depends on your itinerary and comfort. But at least now you have options rather than feeling stuck with whatever the rental car throws at you.
Compare Van Rental Rates in Toll Cities: Worried about toll costs on your trip? Use Airport Van Rental to find a van in New York City or Boston and plan your budget with tolls factored in. We offer transparent pricing know what to expect, including tips for toll roads in each area, so you won’t be caught off guard by extra fees.
Do Credit Cards Cover Rental Toll Charges?
It’s a good question after all, many credit cards offer perks for rental cars (like insurance coverage for collisions, or roadside assistance). However, toll charges and related fees are generally not covered by credit card rental insurance or perks. These expenses are considered part of operating the vehicle, like fuel or parking tickets, which you as the renter must pay.
In summary, think of tolls as your responsibility. Your credit card helps with the big stuff (damage, liability, etc., depending on coverage) but not the nickel-and-dime operational costs. Plan as if you’ll be paying those out-of-pocket. If you happen to have them offset by a travel credit or points, that’s a bonus. One smart move: use a card for the rental that earns bonus points on travel at least you’re getting something back. Some cards give 3x or 5x points on travel, so your $15 toll fee might net you 45 points. Not exciting, but better than 0!
One more angle: a corporate account or business credit card. If this is a work trip, some corporate rental agreements waive certain fees, or the company might cover them for you. And if you have to pay, you can expense it (just keep documentation). For personal travel, though, assume it’s coming out of your own wallet.
(Side note: Occasionally, rental toll processors like PlatePass or HTA will charge your card separately from the rental charge. Keep an eye on your statements. It might show up as “Dollar Toll” or “ATS Toll” weeks later. Don’t panic if you see a small charge match it to your toll usage. If something looks off, use your credit card’s customer service to investigate. But if it lines up with your known toll roads, it’s likely legitimate.)
Sources: This article was compiled using each state’s statutes (linked above) and data from the Governors Highway Safety Association and Insurance Institute for Highway Safety, as well as the NHTSA. Key references include GHSA’s summary of child passenger safety laws and seat belt laws, which have been cross-verified with state codes. For further reading, see the NHTSA Car Seat Guide and the Insurance Institute for Highway Safety’s law tables for comprehensive safety recommendations beyond just the legal minimums.
Internal links: If you found this helpful, you might also like our guide on Tolls in Rental Cars: How to Avoid Fees (so those highway toll booths on your trip don’t surprise you), and our breakdown of Rental Insurance vs. Credit Card Coverage (to ensure your whole family and vehicle are properly insured). Safe travels! And should you need a spacious ride for the crew, check out our minivan rentals for comfortable family road trips.
Frequently Asked Questions
Yes in fact, it’s one of the best ways to save on tolls. All major rental companies allow it. Make sure to secure your transponder in the rental car and turn off the rental’s device so you’re not double-charged. It’s also smart to temporarily add the rental’s license plate to your transponder account (and remove it later). Using your own pass means you’ll pay tolls at the normal discounted rate without the extra daily fees.
If it’s an all-electronic toll, a camera will capture the license plate. The toll agency will send the bill to the rental car company, which will then charge your credit card on file. They will add their service fee (often ~$5-$10 per toll day, or a flat admin fee) on top of the toll. This might happen weeks after your rental. If it’s a manned toll booth and you somehow didn’t pay (e.g., you drove through an unattended gate), that could be treated as a violation the rental company might get a violation notice. In both cases, expect to be billed for all tolls plus additional fees.
Some do. For instance, Avis caps fees at $34.75 per month, Enterprise caps at ~$30 per rental, and Sixt caps at $90. Hertz’s PlatePass daily fee doesn’t have a published total cap, but their optional daily-flat-rate covers unlimited tolls for that day. Always check the specifics for your rental company and location, because caps and rates can vary (especially in different states or if using a franchise). Caps help on longer rentals, but on short rentals you might hit the fee ceiling anyway if you use tolls every day.
No. If you truly avoid all toll facilities, you won’t incur toll charges. The rental car toll transponder only activates when a toll is recorded. Driving with “avoid tolls” turned on in your GPS is a sure way to steer clear. Just be mindful of unexpected toll situations like airport exit fees or bridge crossings in unfamiliar areas if you encounter one, try to pay on the spot or take an alternate route. But if there are absolutely no toll charges, you won’t see any fees from the rental company. It’s also free to keep the rental’s toll device closed/off there’s no charge unless you use it.
First, verify the dates and locations of the toll charges (the receipt or online portal might list them, or you can call their toll department). It’s possible a toll was recorded that you weren’t aware of (e.g., an automatically tolled airport exit or you were in an HOV lane that was tolled). If it truly looks like an error say, a toll in a city you never visited contact the rental company and dispute it. Provide any evidence (e.g., your Google Maps timeline, or a receipt showing you were elsewhere). If they won’t remove a clearly erroneous charge, you can dispute it with your credit card company. Also, check that the charge isn’t a late-posting toll from an earlier rental if you rent often. Honest mistakes (like plate misreads) can happen, but rental companies can usually get details to clarify. The key is to ask.
Generally, no. Credit card rental insurance covers collision damage to the vehicle, not operational expenses like tolls. You’re responsible for tolls and any associated fees as part of the usage of the vehicle. Some premium credit cards have travel credits that might reimburse a broad category of travel costs (which could include tolls), but no card specifically guarantees paying your toll administration fees. Think of tolls as similar to fuel a cost of using the car that you must bear.
It depends on your itinerary. If the per-day cost (e.g., ~$10-$20/day) multiplied by your rental days is more than what you estimate in tolls, then it’s not worth it. If you’re on a one-day trip through heavy toll roads, a flat rate could save money. For example, driving one day through NYC, New Jersey, and Pennsylvania might rack up $50 in tolls, so a $15/day pass would save money that day. But if you have that $15/day pass for a 7-day rental and only incur tolls on two days, you paid $105 for maybe $30 of tolls not a good deal. It’s very case-by-case. We recommend calculating expected tolls (see tips above) and comparing. Also consider non-monetary factors: the convenience of not worrying about it versus the effort to avoid/pay manually. If stress-free travel is worth the cost, that’s fine just go in knowing the trade-off.