Coverage & Protection offerings
9 articles
What is RentalCover and how does it work?
Understand RentalCover’s role, the rental company’s role, and the claim process.
How do I check what my RentalCover policy covers?
Find the policy sections that control benefits, exclusions, and claim requirements.
Where can I find my RentalCover policy documents and invoice?
Find your RentalCover wording, confirmation, and invoice after purchase.
How do I change or cancel RentalCover protection?
Use the correct process based on where you purchased RentalCover protection.
RentalCover: what should I do after an accident, damage, theft, or breakdown?
Follow the rental company's safety process first, then preserve the records RentalCover may need.
How do I submit a RentalCover claim?
Start a RentalCover claim, upload the requested evidence, and track follow-up safely.
What documents do I need for a RentalCover claim?
Prepare the records RentalCover may need to assess your claim.
How do I check my RentalCover claim status and payment?
Learn where claim updates come from and how an approved claim may be paid.
What should I do if the rental desk does not accept RentalCover?
Separate the rental company’s pickup rules from your RentalCover protection.
Our traveler support team is happy to help with your booking.