Frequently Asked Questions

Frequently Asked Questions

I am unable to pick up a van at your location, do you provide van delivery services?
Yes, if you need our vans delivered, we will gladly take them to you. We deliver vans anywhere between San Diego and Sacramento. We want to be as flexible as you need us to be. Let us know what your plans are and we will work it out for you (additional drop off and pick up fees will apply).

Can I rent the van and drop it off somewhere else?
Yes, you can rent a van and drop it off any of our locations.  We also offer pick ups from other locations. We want to be as flexible as you need us to be. Let us know what your plans are and we will work it out for you (additional drop off and pick up fees will apply).

I found another van for a cheaper price, will you match or beat that price?
Yes we will!  You must provide proof of the van type and specific dates of a competitors rate.  We will be happy to match or beat that price to earn your business.

Do you provide airport pick up and drop off shuttle services?
Yes we do, just call us at 877-826-4680 and we'll arrange for a pick up or drop off.  Specific pick up locations can be found on our Locations page.

I'm not sure what size van I should rent, can you help me with that?
Absolutely, just give us a call, tell us what your plans are and we'll help you determine the best van for your needs.  We want to make sure you are comfortable with the van we provide.  Please do not hesitate to contact us anytime, we are happy to help.

Is there an age requirement?
For drivers age 21 to 24, a surcharge of $25.00 per day applies.

Do you offer any driver or chauffeur services?
Yes we do, when you make your reservation, please note you'd like a driver.  We will contact you to confirm your itinerary and discuss further details to ensure we cover all your needs.

Do you have tow hitches available?
Yes we do, please note you'd like a tow hitch when you make your reservation.  We will make sure it's installed and inspected for safety prior to your arrival.

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